How to manage software updates across multiple client accounts
Software updates and new features do not automatically roll out across multiple client tenants, forcing administrators to manually check blogs, reauthorize changes by hand, and track mismatched versions across different environments. This lack of centralized notifications and bulk management tools makes it impossible to efficiently verify what is fully updated without checking every account individually.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
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How to manage software updates across multiple client accounts
- 1Reading vendor blogs after every update and manually reauthorizing each tenant one by one by handDid this help you?
- 2Looking for alternative vendor productsDid this help you?
- 3Writing a custom script to automatically download, extract, and launch the correct version based on the launch string.Did this help you?
- 4Setting sites to auto-update and hoping for the bestDid this help you?
- 5Using centralized management tools like ManageWP or WP-UmbrellaDid this help you?
- 6Using security plugins, cloud firewalls, and scheduled backup toolsDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“I'm using NinjaOne over multiple environments, and I ran into a problem today where my main instance updated the viewer to version 15, but another one I use for a different client is still on viewer version 14.”source ↗
“New features Avanan adds don't automatically get added to your tenants... you have to reauthorize them, manually, each time, by hand.”source ↗
“There's no way to do it faster, no way to check which ones are fully updated, and no way to know when you need to do it, except to read their blog every time they post an update then go check your tenants and see if the new feature is there?”source ↗
“Today I had a number of websites break from updates. I have all my sites auto-update and hope for the best. That was fine before but isn't any longer. I need recommendations for smooth updating.”source ↗
Where this came up
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