What people keep running into with tech support
Complaints tagged tech support, each raised by more than one person. One-off posts are not included.
3 recurring problems · 104 people · 20 forums we read
Raised more than once
Most people first.
- 84HubSpot is down and timing out right nowCore tools like workflows, contacts, and CRM are timing out or failing to load entirely during platform outages. This stalls critical sales operations and prevents time-sensitive tasks, such as sending out automated webinar reminders with event links, from going out on schedule.
- 13Account deactivated for security reasons and stuck in ID verification loopRoutine profile updates or edits frequently trigger sudden account deactivations without clear explanations or human support to resolve the issue. Submitting a government ID through third-party services like Persona or CLEAR often results in endless processing loops with no way to log in or contact customer service.
- 7Why do people ask for tech help and never upvote?Technical contributors spend significant time troubleshooting issues for others who express verbal gratitude but fail to leave an upvote. This lack of digital recognition leaves helpers feeling unappreciated and discouraged, causing some to stop answering questions altogether.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.