Why is working at an MSP so soul crushing?
Working at a managed service provider involves intense, unrelenting stress that takes a severe physical toll over time. This constant pressure burns people out completely and drives them to leave the industry entirely after just a few years.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1leaving for internal corporate IT rolesDid this help you?
- 2transitioning to management or non-ticket rolesDid this help you?
- 3selling the business and retiring earlyDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“After 5 very long years in 2 different MSP’s, today I said goodbye and holy shit does it feel good.”source ↗
“You could not pay me enough to go back into a MSP, that shit trimmed years off my life.”source ↗
“For me, it was great experience since i was single and hungry to learn, but once that changed it was nothing but a soul burn.”source ↗
“When it's fun, it is really fun, when it's stressful, you are literally losing years of your life expectancy.”source ↗
Where this came up
People with this problem also raised
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- 3Will moving to administration hurt my nonprofit career?
- 9How to get out of the restaurant business when you're completely burned out
- 2How to define the scope for outsourced IT support
- 5Why does IT make work harder instead of helping?