Said It Here

Why do people love my product but not buy?

Website visitors and workshop attendees praise the product or content but do not add items to cart, book calls, or complete purchases, leaving founders stuck constantly searching for new prospects. This gap between high interest and zero sales forces businesses to rely on manual outreach instead of predictable revenue.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    comparing pricing to similar handmade products
  2. 2
    seeking feedback on website design and user experience
  3. 3
    analyzing metrics to see where interest drops
  4. 4
    Posting on social media
  5. 5
    Using personal network and asking for referrals
  6. 6
    Posting client testimonials
  7. 7
    Putting business cards in shops and deliveries
  8. 8
    Sending cold emails
  9. 9
    Conducting free workshops and giving away mini digital products
  10. 10
    Applying to jobs to stabilize income

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/smallbusiness2 people · September 2026

I launched a small handmade dog enrichment brand about two weeks ago and I’m struggling with the gap between people saying they love the product and people actually buying it.source ↗

I’ve had decent website traffic from Instagram/ads, but only a few sales and hardly any add-to-carts.source ↗

Comfortable_Skirt792 · r/smallbusiness · 3 upvotes

I’ve gotten 3-4 but i’m struggling to get more to the point where I don’t have to constantly search or do outreach.source ↗

I find people want to book, but then only want free services and I can’t do that. People are asking questions, but don’t want to pay…source ↗

I did a 1 hr workshop where I taught about pod storytelling techniques. It was amazing and everyone learned a lot from me, 15 showed up, but no one booked with me or scheduled a call.source ↗

Pettysimmie · r/smallbusiness · 2 upvotes

Where this came up

People with this problem also raised