Said It Here

Why are customer leads getting so expensive?

Digital ad costs increase every quarter while bringing in fewer revenue per dollar spent, making client acquisition noticeably steeper. This eats away at profit margins to the point where growing revenue actually results in making less overall profit.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    building a referral program with adjacent referrers (real estate)
  2. 2
    changing ad agencies
  3. 3
    increasing product prices

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/smallbusiness1 person · September 2026

“I'm seeing the cost of ramping up and growing getting much steeper.”source ↗

nabokovian · r/smallbusiness · 2 upvotes
r/shopify1 person · September 2026

“New client acquisition is getting more expensive by the day. Every quarter the ads cost more, and the same ad budget brings in fewer revenue.”source ↗

“One told me it's the first time they've grown revenue and made less profit”source ↗

DebateWilling7674 · r/shopify

Where this came up

People with this problem also raised