Said It Here

Contractors asking for admin access but not knowing basic IT

Unqualified contractors frequently request full administrative control over infrastructure while failing to understand basic IT tools like firewalls, virtualization, or web servers. This leaves companies vulnerable because these contractors do not know how their requested changes will impact production systems.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Writing formal warnings to business owners outlining security concerns and liability
  2. 2
    Provisioning isolated, sandboxed servers in a DMZ with restricted access to see if the contractor can actually deliver
  3. 3
    Demanding that contractors submit their technical requirements in writing before granting any permissions

In their words

Unedited, most upvoted first, each linked to the thread it came from.

He had never heard of Fortinet firewalls and wanted to know about switching it to a Cisco or other "more well known brand ". He was not familiar with virtualization or how it worked.source ↗

I asked him if he needed a Windows or Linux server and he did not know. I asked if he would need Nginx, Apache or IIS and he didn't know what any of those were.source ↗

True-Entertainer-981 · r/msp · 610 upvotes

They don't know what they want, how to do it, or the impact of it.source ↗

Tyr--07 · r/msp · 21 upvotes

Where this came up

People with this problem also raised