Getting logged out randomly long before the session timeout limit
Systems and apps are kicking people out after just minutes of inactivity, completely ignoring much longer configured session timeouts. This forces constant re-authentication throughout the day, disrupting workflow and even causing login crashes when multi-factor authentication fails.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1keeping a tab open with a page or search that auto-refreshes every few minutes to prevent the browser from going idleDid this help you?
- 2clearing the browser cache to eliminate the issueDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“Anyone else having to log back into the SuiteWorld app every 3 or so times you open it?”source ↗
“Our session timeout is set to 200 minutes, but recently NetSuite has been forcing us to sign in again every 20–30 minutes after not using for like 15 min.”source ↗
“It’s almost impressive how they managed to make an event app feel like a security clearance checkpoint, every third glance at your phone and you’re back to square one”source ↗
“it's happening to us too, started in the middle of last week. our admin checked the timeout settings and everything looks correct, but still getting kicked out after short breaks”source ↗
“Yes, experiencing the same and it's annoying.”source ↗
“Android user, logs out almost every time I open it.”source ↗
“Same. Every time it does to factor it crashes for me, can’t even get in.”source ↗
“Yep, it's driving me crazy.”source ↗
“It's horrible.”source ↗
“Driving me insane!”source ↗
Where this came up
People with this problem also raised
- 2Why do payment gateways disconnect or close accounts before launch?
- 12Why am I getting locked out of my account when using the correct password?
- 2What to do when toddlers have extreme reactions to time-outs
- 2Why does my desktop software say my subscription expired when it hasn't?
- 2Why does my car act like it's in neutral after sitting?
- 3Why does my outside AC unit keep running when turned off?