Said It Here

How to standardize across teams when industry guidelines are ambiguous

Recent updates have replaced clear maturity levels with sprawling checklists that leave too much room for interpretation. Because teams must now justify how their actions meet a vague intent rather than following explicit rules, internal staff and external auditors often read the exact same requirements differently. This ambiguity prevents standardization, increases required documentation tenfold, and makes it much harder to show clients what is actually required to improve.

Overview
People affected7 accounts across 2 forums
Workarounds found6 items attempted
Community agreement43 total upvotes

What the numbers show

Counted from the threads quoted below. How we count

  • This comes up 127.4× more often in r/msp than across the site as a whole.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Writing a custom internal decision matrix that sits on top of the official handbook.
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  2. 2
    Creating internal instructions with strict numerical thresholds to trigger reviews automatically.
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  3. 3
    Moving towards alternative, right-sized standards like SMB1001.
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  4. 4
    Creating an internal map that ties each new subjective control to actual evidence, using the old framework as a translation layer.
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  5. 5
    Implementing a custom standard that combines technical controls from multiple frameworks to create a complete approach.
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  6. 6
    Physically testing controls (e.g., trying to run an unsigned binary) to demonstrate security to clients instead of relying purely on policy documents.
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Tried another approach not listed above?+ Share your workaround ↑

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/msp5 people · October 2026

“So far, it really looks like a step away from a useful framework in which we could measure maturity and recommend changes, to a NIST style checklist which will end up sprawling across multiple sheets in excel.”source ↗

statitica · r/msp · 22 upvotes

“It's a real shame they've gone from something that was "You must do X with Y" to "Do whatever you feel like meets what we say"”source ↗

jstuart-tech · r/msp · 9 upvotes

“Each auditor will have their own reccomendations on the wordering, so its going to be a lot of justification. Also increasing the amount of documentation 10 fold with testing records needing to be client specific and on file....”source ↗

MoltenTesseract · r/msp · 2 upvotes

“we've gone from a model where it was clear what is required to achieve a maturity level, to a great big checklist of ambigiuity.”source ↗

statitica · r/msp · 1 upvotes

“If we’re moving from measurable security improvements towards “document why you think this meets the intent”, that feels like a backwards step.”source ↗

sutho31 · r/msp · 1 upvotes

“The maturity levels were the useful part for me, because you could show a client where they sat and what ML2 would actually take. A list of outcomes without levels makes that conversation harder.”source ↗

CyberOrbit-ai · r/msp · 1 upvotes
r/projectmanagement2 people · October 2026

“we have encountered some ambiguities that we cannot resolve.”source ↗

“I notice that, despite having reviewed the training manual, our team holds differing views on the matter.”source ↗

Strict_Path4790 · r/projectmanagement · 6 upvotes

“The handbook leaves too much room for interpretation which is annoying when you're trying to standardize across teams”source ↗

“half the room reads it one way and the other half reads it different.”source ↗

Fearless_Basil2169 · r/projectmanagement · 1 upvotes

Where this came up

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