How to manage users who don't have separate email addresses
Many systems now require unique individual emails for every login, which blocks administrators from setting up part-time staff who share distribution lists. This forces teams to either invent workaround accounts or abandon platforms that refuse to support shared access.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Using distribution lists instead of individual email addressesDid this help you?
- 2Relying on SSO and My Domain to minimize support impactDid this help you?
- 3clicking Login with Username on the login pageDid this help you?
- 4navigating directly to the username login screen by appending ?login=1 to your login URLDid this help you?
- 5Temporarily license admin accounts for email.Did this help you?
- 6Use a transport rule to redirect emails to a real mailbox.Did this help you?
- 7Contact support if SAML breaks.Did this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“Are you using your email for more then 1 username login on developer orgs?”source ↗
“Anyone else have mostly users without email addresses? Most of our users are part-time so they are setup with a distribution list as their email address.”source ↗
“Users must have email accounts to accept the invitation. This sucks because none of our privileged/admin accounts (i.e., like the ones that can logon to Huntress) have email accounts -- by design.”source ↗
“As far as I can see, once you enforce SSO, you can't have a break-glass account without SSO. So if SAML breaks, you have to contact Huntress support. I think this is not ideal.”source ↗
“Their lack of SCIM (and really everything being half baked in the SSO department) is a real PITA.”source ↗
Where this came up
People with this problem also raised
- 2Can multiple Windows users open a KeePass database?
- 9Why am I getting DMARC and SPF errors when emails deliver fine?
- 2Can't verify account without a mobile phone
- 3How to manage multiple business email accounts without a chaotic mess
- 3How do you manage accounts and passwords that don't use SSO?
- 2How to stop bad emails from entering CRM workflows