What to do when contractors blame each other
Companies often avoid warranty repairs by pointing fingers at each other over the cause of the damage. One party will argue that integrating the materials was not in their contract, while the manufacturer or second contractor blames them for poor installation. This leaves you stuck with ruined work and wasted money while neither side takes responsibility.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
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What to do when contractors blame each other
- 1Hiring an independent leak-detection company to gather objective evidence and documentation of the failure.Did this help you?
- 2Paying a third company to completely remove and redo the work correctly.Did this help you?
- 3Hiring an attorneyDid this help you?
- 4Paying a third company to redo the work out of pocketDid this help you?
- 5Posting on social media to publicly pressure the companyDid this help you?
- 6Seeking an independent inspection to prove faultDid this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“Fours years after installation, our foor is splitting, cracking, and warping - to the point it sticks up and could cause injury.”source ↗
“they said there is nothing they can do because the manufacturer blames Floor Store, San Diego for poor installation.”source ↗
“They are not helping us get an independent inspection, but I don’t want to read too much into this - yet…”source ↗
“I want to pursue warranty options with the window and siding companies but I am afraid they will point fingers at each other.”source ↗
“The window company will say that these flashing details were not part of my contract, they just were hired to replace the window”source ↗
“The siding company will say that the window did not have proper head flashing, jamb flashing, or sill pain, and since they were not reinstalling the windows they could not integrate their Tyvek properly.”source ↗
“How would you approach this situation? I have spent so much money already.”source ↗
Where this came up
People with this problem also raised
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- 6Why is it so hard to get a home warranty repair?
- 10Why did my car warranty deny my repair claim?