What people keep running into with marketplace policies
Complaints tagged marketplace policies, each raised by more than one person. One-off posts are not included.
3 recurring problems · 28 people · 5 forums we read
Raised more than once
Most people first.
- 15Why does Etsy automatically refund buyers without seller approval?Marketplace support closes customer disputes and issues refunds instantly without reviewing shop policies or seller input. This leaves merchants out of pocket for both the item cost and shipping fees after buyers misuse products or demand unearned returns months later.
- 10Why do purchased reviews disappear and drop my ranking?Buying fake review packs provides a temporary boost before platforms purge them, which ultimately causes overall rankings to fall below their starting point. Business owners facing review spikes or damaging feedback often need to rely on specialized reputation management services instead of buying shortcuts.
- 3Why am I getting refund requests for orders from years ago?Old marketplace listings or cached direct links can resurface years later, prompting buyers to file help requests on ancient transactions. Sellers facing this issue cannot easily verify fulfillment or manage disputes, forcing them to manually track down outdated order details while worrying about account security.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.