Competitors got my MSP client list and license expiration dates
When a vendor accidentally exposes a complete MSP client portfolio, competitors gain immediate visibility into exact license counts and renewal dates. This leak forces service providers to scramble through mandatory data breach notifications while facing severe reputational damage and the risk of clients being poached.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1waiting for recall emails to take effect
- 2checking direct messages for leaked copies of the spreadsheet
- 3notifying affected clients and preparing damage control
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“This is a huge disaster for some msps, imagine your direct competitors now knowning what licenses your clients have, when they expire, and what your entire client portfolio is.”source ↗
“Feel for the UK msp's for this, depending on the data it may constitute a data leak so they'll need to inform their clients and suffer reputational damage.”source ↗
“I have already obtained a copy of the list and can see it contains all uk msps their full client list, including license count, NCE end dates the lot.”source ↗
Where this came up
People with this problem also raised
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