Said It Here

Why do prospects go quiet after asking for pricing or portfolios?

Prospects often vanish after showing initial interest because they use early conversations to extract free consulting, detailed proposals, or custom mockups they can hand off to cheaper alternatives. This leaves sellers stranded in a prolonged vacuum of uncertainty, unable to close deals or move on from open pipelines.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

  1. 1
    Offering a discounted trial project
  2. 2
    Switching from free trials to a paid trial project with a paywall
  3. 3
    Transitioning conversations to email-only back-and-forth
  4. 4
    Waiting four to six weeks to send a short check-in email
  5. 5
    Holding off on creating detailed drafts, mockups, or doing free upfront work until a contract and deposit are secured
  6. 6
    Asking the client to send a day with a few times that work.
  7. 7
    Pre-emptively sending three days with wide blocks that work for your schedule.
  8. 8
    Sending the meeting invite or link immediately once a time is found and watching for the accept.

In their words

Unedited, most upvoted first, each linked to the thread it came from.

Here's the pattern I keep running into. A prospect is preparing an RFI or scoping a project, and I help them shape it. As an example on two recent projects I wrote detailed 10 to 14 page documents for them. Good conversations, positive signals. Then nothing.source ↗

What wears on me is the vacuum. I'd much rather hear "it's dead" than keep a deal open in my head for months.source ↗

tudorwhiteley · r/Entrepreneur · 49 upvotes

My last cold email campaign had strong top-of-funnel numbers, but I can't get people over the finish line.source ↗

2 asked about pricing, one said it was outside their budget, then went quietsource ↗

2 asked to see our portfolio, then went quietsource ↗

1 asked general questions, then went quietsource ↗

Content_Paths · r/Entrepreneur · 30 upvotes

I'm in the graphic design/mural industry and it's becoming common knowledge to not waste time creating mockups for clients until we have an agreement/down payment because - worst case scenario - they could just take that draft you made for them and have AI (or some Fiverr freelancer) use that as a jumping off point and do the job on the cheapsource ↗

CatMom2828 · r/Entrepreneur · 1 upvotes

I'm currently trying to coordinate a meeting with one of those businesses and the contact seems very busy but wants to meet, however he seems to forget and I have had to follow up a few times to get a meeting time nailed down.source ↗

How often do y'all run into this kind of thing and how do you go about reminding clients you still exist?source ↗

Artistic_Chemical_91 · r/smallbusiness · 1 upvotes

Where this came up

People with this problem also raised