Why does my VPN or remote connection keep dropping?
Remote tools like mobile VPNs are completely unpredictable, connecting instantly one moment while failing or taking forever the next. Additionally, application connectors like Claude to NetSuite disconnect daily, forcing users to repeatedly relog without any way to extend session lengths.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
Found another way around this?
Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.
- 1Use a VPN that can fall back to SSLDid this help you?
- 2Use Wireguard or OpenVPN insteadDid this help you?
- 3Enabling IKE Fragmentation and MOBIKE in Phase 1 settingsDid this help you?
- 4Extract client data from NetSuite and use it locally for the LLM, making only delta calls to NetSuiteDid this help you?
- 5Connecting from Windows instead of macOS or iOS devicesDid this help you?
- 6Manually updating the date and time settings via terminal or system preferencesDid this help you?
- 7Testing with IP passthroughs and ensuring firewalls on the actual routers are turned offDid this help you?
- 8Switching to alternative internet service providers like ComcastDid this help you?
- 9Contacting the ISP supportDid this help you?
- 10Connecting to the workstation remotely via RDC first before establishing a secondary RDC session to the target serversDid this help you?
- 11Disabling UDP for RDC services on servers and clientsDid this help you?
- 12Checking endpoint protection software network settingsDid this help you?
- 13Verifying hostname versus IP connection methodsDid this help you?
- 14Changing the Always On VPN profile from automatic protocol selection to a single protocol, either SSTP only or IKEv2 only.Did this help you?
- 15Rebooting the affected serverDid this help you?
- 16Applying fixes from community blogs or patch megathreadsDid this help you?
- 17Disabling the WDDM graphics display driver through Local Group Policy.Did this help you?
- 18Restarting the affected server or machine through a hypervisor or cloud portal to temporarily restore access.Did this help you?
- 19Installing newer cumulative OS updates if an out-of-band fix did not resolve it.Did this help you?
- 20Restricting remote access IP ranges to block potential bot traffic.Did this help you?
In their words
Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.
“It’s giving him a certificate expired message”source ↗
“Since last Friday, all of our VPN tunnels have been having weird intermittent connection issues to all of our locations that have ATT but none of the ones that have other services like Comcast.”source ↗
“Kinda at my wits end with this situation and wanted to see if anyone has experienced this issue lately or if I'm missing some glaring issue that's outside of ATT.”source ↗
“At random times lately this month, RDP pauses at securing connection....”source ↗
“If its a database server, WMI stops responding.”source ↗
“Screenconnect is just grey...”source ↗
“Rebooting fixes the issue, but it happens again on a handful of these.”source ↗
“WMI event 5612 warnings, provider processes exceeded 256 threads and were stopped.”source ↗
“As someone who has 90% of their organisation on AoVPN, and the remaining 10% on AVD. This has been a rough month.”source ↗
“I ran into something similar on a couple 2022 boxes where RDP sessions would just hang at "securing remote connection" forever after the September patches.”source ↗
“Users reporting that they could no longer log in to the server through RDP. Users who already logged in still can running the application, but new users could not establish RDP sessions. Even I could not log in using an admin account.”source ↗
“Have a 2019 server with rdp issue sonce july and havent found the cause yet”source ↗
“Just had the same issue but I was getting a black screen on the RDP window. It was only happening on the one PC though, all other PCs had no problems with RDP.”source ↗
“Unterwegs verbindet sich das VPN manchmal innerhalb weniger Sekunden, manchmal dauert es extrem lange oder funktioniert gar nicht.”source ↗
“I'm stuck with an AVD connection issue and could use a second pair of eyes.”source ↗
“The same user account connects successfully from Windows, but every Mac we've tested fails”source ↗
“When I am sitting at the Windows 11 computer at my customer site, it has problems making an RDC (Remote Desktop Connection) to two of their servers in their office on the same network ID.”source ↗
“One takes 2-3 attempts and the other disconnects me blaming, the network, firewall, etc.”source ↗
“However, when I am offsite and RDC to the Windows 11 computer, it has no problem making an RDC to the these two servers.”source ↗
“Simply put, RDC has to be made from an RDC.”source ↗
Where this came up
People with this problem also raised
- 6Why do remote support tools keep giving generic error messages?
- 9Windows Server RDS sessions hanging after recent updates
- 6Windows 10 error adding Windows 11 network printers
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- 3Why does my docked laptop keep disconnecting every few seconds?
- 3How to remotely patch an air-gapped network without USB drives