How to turn off review and charge in QuickBooks
Interface updates place un-disableable payment features directly into the invoicing screen, causing long-time users to accidentally trigger unintended ACH or E-Check transactions before clients even see the bill. Because software providers fail to include an option to disable the feature despite constant complaints, businesses face forced transactions and constant workflow disruptions.
What people tried
Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.
- 1Logging into the separate Quickbooks Payments application to issue refunds
- 2Switching to alternative accounting software like Freshbooks
- 3Turning off stored payment methods manually
In their words
Unedited, most upvoted first, each linked to the thread it came from.
“our office employees (some using Quickbooks since 2004) and they have accidentally clicked this new 'REVIEW AND CHARGE' feature that you have made on the invoices screen multiple times, sometimes forcing an ACH or E-Check payment that wasn't even intended.”source ↗
“Imagine just taking the money from the client when the client hasn’t even seen the bill yet!”source ↗
“They pushed this on me months ago. Still no function to turn off despite near daily feedback. It’s infuriating.”source ↗
Where this came up
People with this problem also raised
- 6Do I have to return an accidental double payment?
- 18Why does every software update make things slower and harder to find?
- 4Why is QuickBooks still taking credit card fees from my bank account?
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- 2Why are post preview images blurry and enlarged on WordPress?
- 6How do I dispute a bunch of incorrect charges at once?