What people keep running into with managed-services
Complaints tagged managed-services, each raised by more than one person. One-off posts are not included.
6 recurring problems · 51 people · 11 forums we read
Raised more than once
Most people first.
- 28How to start a business with no industry experienceStarting a business without prior knowledge of accounting, supply chains, pricing, or management leaves founders overwhelmed about where to begin. Without knowing standard industry shortcuts or how to source suppliers, early clients and operations become stressful administrative headaches.
- 7How to sell marketing services when everyone is skepticalProspects are constantly bombarded with spammy marketing offers from people who take their money and run without delivering results, which makes them immediately distrust anyone offering lead generation. This heavy skepticism stops them from trusting new agencies or even considering equity-for-services proposals, as they assume it is another dud deal.
- 6How to bill clients for API costs and software licensesBundling software licenses into a single per-user rate stops clients from seeing individual tool costs and questioning the value of your services. However, because some AI providers restrict reselling, agencies are forced to let clients pay the providers directly, exposing those exact costs. This visibility leads to exhausting, repetitive conversations where you have to constantly defend your service fees against line-item software expenses.
- 4How to manage remote IT infrastructure without a dedicated teamManaging IT security and processes across a globally distributed team without local staff leads to overwhelming operational chaos. It prevents small businesses from establishing unified security workflows, leaving sensitive information vulnerable and leadership buried in disjointed administrative tasks.
- 4Why does platform single sign on keep breaking?Platform single sign-on intermittently breaks after a few weeks or months, forcing devices to completely drop out of directory membership. This sudden failure blocks access and requires users to either wait weeks, manually wipe the machine, or completely rejoin the system from scratch.
- 3Why is it so hard to offer an AI managed service?Delivering AI as a reliable managed service requires an entirely different skillset than typical MSP operations, and current tools struggle to produce consistent enough results for autonomous client tasks. Because providers cannot yet ensure dependable output, they find it difficult to properly package, deliver, and monetize AI for business clients.
Comes up alongside
Topics that keep appearing on the same problems — not topics with similar names.