Said It Here

How to turn off annoying UI onboarding tutorials

Unwanted onboarding widgets block the workspace and persist across sessions without a clear toggle to remove them. This forces users to constantly work around intrusive tutorial pop-ups that interrupt their workflow.

Overview
People affected6 accounts across 2 forums
Workarounds found3 items attempted
Community agreement121 total upvotes

What the numbers show

Counted from the threads quoted below. How we count

  • The most recent one is from September 2026.
  • This comes up 214.3× more often in r/Netsuite than across the site as a whole.

What people tried

Every workaround mentioned in the threads below. We haven’t tested any of them — and nobody here is claiming they worked.

Found another way around this?

Share your steps and trade-offs so fellow engineers don't have to reinvent the wheel. No account required.

  1. 1
    Manually turning off the guided learning setting in individual user preferences
    Did this help you?
  2. 2
    Disabling the feature globally through company general preferences
    Did this help you?
  3. 3
    Opening the actual side panel where the assistant traditionally appeared to temporarily make the banner go away.
    Did this help you?

In their words

Unedited, grouped by where they were said, most upvoted first within each place, each linked to the thread it came from.

r/Netsuite5 people · June 2026

“I have never once used it and it gets in my way sometimes LOL”source ↗

somanyforeignroads · r/Netsuite · 81 upvotes

“Been suffering through it for a year 😅”source ↗

somanyforeignroads · r/Netsuite · 12 upvotes

“That thing has ALWAYS been in my way and so annoying.”source ↗

peachyyy28 · r/Netsuite · 11 upvotes

“Thanks man, I was wondering the same thing.”source ↗

MaximumDerpification · r/Netsuite · 5 upvotes

“That option is so dumb”source ↗

_____blank · r/Netsuite · 5 upvotes

“I have it off of prod, but when I go into sandbox it makes me irrationally mad”source ↗

Zealousideal-Bag5991 · r/Netsuite · 2 upvotes
r/shopify1 person · September 2026

“my biggest complaint is the bottom of my screen getting hijacked by a "Work with Sidekick" banner-sized popup.”source ↗

“It appears everywhere and I can only make it go away when I open the actual side panel where Sidekick traditionally appeared.”source ↗

“Does everyone have this on the new UI, and does anyone know how to disable it?”source ↗

V-Fi · r/shopify · 4 upvotes

Where this came up

People with this problem also raised